A woman who was celebrating her wedding anniversary at Jamie's Italian, Jamie Oliver's UK-based chain, found herself violently ill for five hours after her meal. The reason? The restaurant served her ordinary pasta though she suffers from Celiac disease and had requested a gluten-free version. As a result, the restaurant has been slapped with a ?9,212 ($14,000) fine for the error.
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According to the Telegraph, in 2011, Kristy Richardson notified three staff members at the celebrity chef's restaurant that she could not consume gluten. Gluten is a natural protein found in wheat, barley, rye, and certain other cereal grains. If eaten by someone diagnosed with Celiac disease, they can experience gastrointestinal distress because their bodies prevent the food from absorbing properly. Over time, eating gluten will cause Celiac sufferers severe damage to the small intestine, which eventually could lead to brain dysfunction, bone damage, and damage to other internal organs. As such, Celiac sufferers cut gluten from their diets.
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Richardson reportedly contacted the restaurant before her arrival to ensure they could accommodate her restrictive diet. According to the Telegraph, a maitre d' assured her that gluten-free pasta could be provided. After dining at the restaurant, the Telegraph reports, she suffered severe illness. When Richardson phoned up the restaurant, she discovered that they had mixed up her order and served her pasta that contained wheat.
Richardson took her case to court. Last month the restaurant chain pleaded guilty, which, reports the Telegraph "is a breach of the Food Safety Act." So what really happened at the restaurant to cause such a grave error? The defendants claim that they thought Richardson ordered a vegetarian option, not a gluten-free and vegetarian one. Their lawyer, Henry Vann, told the Telegraph, "Jamie's Italian sincerely apologizes that it has fallen short of its food safety obligations." He continued, "The failure to provide a customer what was ordered is made out and the company fully and frankly accepts that." In addition to the fine paid and legal fees, Richardson has also received a court settlement, however she was unable to speak to the press as part of her legal agreement with the restaurant.
How much money do you think Richardson should be paid due to the restaurant's mistake?
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